Cloud-based analytical apps for the tourism, convention, and travel industries.
Watercooler has over 10 years of experience in tourism, convention & travel and decades of combined experience in analytics and management reporting. We want to help you drive more revenue and room nights. Talk to us -- we’ll help you get started.
Competition is greater than ever for meeting, conventions and visitors. Either you're using analytics to grow your revenue and room nights or your competitor is using analytics to lure business from your destination.
We believe that everyone in your organization can benefit from analytics. That's why we made Watercooler's apps so easy to use that everyone from staff to Board members, to management can use them with little or no training.
We have spent years integrating to the systems that you use ----all major CRMs (e.g. iDSS, Simpleview, Ungerboeck), market research sources (STR), social media (e.g. Facebook, Twitter, Instagram and YouTube), web (Google Analytics) and POS (e.g. Micros).
With a simple, monthly subscription fee that includes software licensing, set-up, support and advisory services, you enhance your analytics capability without impacting your staff. In fact, you will find them spending less time in spreadsheets and more time helping you drive new business.
We form long-term relationships with our customers. This allows us to gain a deeper understanding of their needs and to solve both short and long term problems. Our analytical apps represent not only our years of software development but also years of deep insights from our customers that include some of the biggest brands in the industry.
DMO Dashboard
An executive level dashboard with metrics from all your data sources.
Room Night Analyzer
Optimize your future room nights with this highly visual application that streamlines your sales planning process.
Customer Experience Analyzer
Allow your event managers to fully understand and improve the customer experience.
ROI Analyzer
Examine the effectiveness of your meeting & convention lead sources and your leisure advertising.
Sales Analyzer
Allow your sales manager and sales team to monitor performance, book more events and drive revenue.
The Watercooler team is comprised of high performing individuals with backgrounds in engineering, mathematics and business. We care deeply about our customers and the challenges that they face.
Watercooler Analytics is much more than a software company. We meet regularly we with our customers to discuss their most current and critical business challenges. In a typical call, we may have an account manager and then a data scientist or a developer depending on the nature of the discussion. We work collaboratively with you to search for insights in your data that will help your organization be more successful.